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What we do: In brief, Burgh House Training & Development helps organisations, including government departments, private sector businesses and others, to design and deliver effective training & development programmes that improve staff performance and confidence in their work, including management training, business training and work-related personal development training and coaching. Please explore this website to learn more. If you have any questions or wish to discuss how we can help you please contact us.

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About Burgh House Training & Development

Meet the trainers

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Training OverviewThe TrainersCatherine Turner leads the training activitiesFormal Business TrainingTeachingLecturingOn-the job trainingJohn Turner supports the training activitiesFormal Business TrainingTeachingLecturingOn-the job trainingWork with us

Assertiveness At Work

Your right to be yourself

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Basic Bookkeeping

All you need to know to run a small business on St Helena

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Basic Business Skills

Everything you need to know to run a small business on St Helena

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Building Customer-Centred Organisations

It’s all about the customer

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Building Winning Teams

Together Everyone Achieves More

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Burgh House Training & Development News

Information on recent events

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Index:Our courses are available to everyone ( August 2011 )

Coaching Skills

You do it like this . . .

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Contact Burgh House Training & Development

Many ways to get in touch with us

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EmailAbout emailTelephonePostCommunications NotePhysical Locations

Course Descriptions

Available now, for you

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About All Our CoursesCourse Descriptions IndexOther Burgh House Training & Development services

Designing Effective Induction Programmes

“Start as you mean to go on . . .”

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Documents

Useful downloads of various types

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Icon IndexTraining InformationTraining Course Catalogue ♦“How To...” guidesSelling your Skills ♦Choosing a legal form for your business ♦Prevention of Money Laundering and Terrorist Financing ♦Published ArticlesHow to win in business ♦Are There Leaders on St Helena? ♦ProfilesCV: Catherine Turner ♦CV: John Turner ♦AdministrationTraining Course Feedback Form ♦Fun StuffAssess your manager! ♦Becoming Customer Focused ♦

Effective Business Writing

“Let’s be clear about this . . .”

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Effective Business Writing Overview

“Let’s be clear about this . . .”

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Effective Inter-personal Skills

Getting the message across

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Effective Office Administration

Pulling the Rabbit out of the Hat

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The Effective Receptionist

“Hello; how can I help you?”

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Effective Stress Management

Keeping it together

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Effective Time Management

Time flies - but you can be the pilot

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Error Page

The page you requested could not be found

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On this site

Essential Customer Care

Exceeding expectations

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Important Information

Important legal, company and technical information, including Terms & Conditions for your use of this site

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Website UseWebsite ownershipPurpose of the websiteConditions of accessExternal LinksPrivacy Policy and Data ProtectionDisclaimersJurisdictionSharing & Social Bookmarking LinksUnsolicited Emails PolicyEstablishment and LicenceTechnical InformationStandards ConformanceEncodingUsabilityBrowser TestingSite IndexError PageWork In ProgressFontsSite MaintenanceInformation for WebmastersLinkingCopyrightOther InformationCompany NameUnrelated sites

Introduction

Welcome to the website of Burgh House Training & Development

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Just imagine… What can we do for you?

Training solutions to meet your needs

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Making Effective Presentations

It’s the way you tell ‘em . . .

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Management Skills

Isn’t management just telling other people what to do?

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Managing Change

Making a Difference

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Managing Conflict

Strategy and tactics

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Managing Successful Projects

A balancing act . . .

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Managing Yourself

The key to success

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Masterclass Workshops

Sharing experience

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Motivating Effectively

A spoonful of sugar…

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Negotiating Effectively

Let’s make a deal . . .

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News Archives

Less recent events that may be of interest

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Index:A balancing act... ( November 2009 )The Prevention and Detection of Money Laundering ( October 2009 )New Courses ( October 2009 )‘Managing Conflict’ ( August 2009 )Courses, Courses! ( July 2009 )St Helena Airport Consultation: Burgh House Votes ‘A’ ( June 2009 )‘Effective Minute Taking’ and ‘Assertiveness At Work’ ( June 2009 )AVES Awards Ceremony ( April 2009 )Burgh House Training & Development Website ( April 2009 )

Personal Coaching for Business

It’s not just for athletes…

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Planning Effective Training & Development

Getting & keeping the best

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The Prevention and Detection of Money Laundering

“Doing your bit . . .”

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Recruitment & Selection

Gain and retain

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Related Sites

Links to useful related sites

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About St HelenaMediaVoluntaryIsland LifeOur other sitesUnrelated sites

Retailing Skills

Putting the magic into shopping

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Service Descriptions

A summary of and index to our training and development services

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Service Descriptions IndexOther Burgh House Services

Supervisor Skills

How to be an octopus

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Taking Effective Minutes

Just a minute . . .

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Taking the lead

Leadership Qualities

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Thinking, Planning & Decision Making

Getting a head

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Training Programme Delivery

What you need to know . . .

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Training Programme Design

Keeping your people up to date

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Training Needs AnalysisTraining Programme DesignOur Training PhilosophyDelivery

Writing Effective Announcements

Making headlines

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Just imagine…Burgh House Training & Development Site Index 

Developing your skills, Burgh House Training & Development • Site Index
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Burgh House Training & Development welcomes all customers without distinction of any kind, such as sex, sexual orientation, race, colour, language, religion, political or other opinion, national or social origin, association with a national minority, property, age, disability, birth or other status.

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