Developing your skills, Burgh House Training & Development • Site Index

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Just imagine… Burgh House Training & Development Site Index

What we do: In brief, Burgh House Training & Development helps organisations, including government departments, private sector businesses and others, to design and deliver effective training & development programmes that improve staff performance and confidence in their work, including management training, business training and work-related personal development training and coaching. Please explore this website to learn more. If you have any questions or wish to discuss how we can help you please contact us.

ALPHABETIC INDEX OF ALL PAGES

A • B • C • D • E • I • J • M • N • P • R • S • T • W

TITLES/GROUPS	IMAGE	HEADLINES
About Burgh House Training & Development Meet the trainers		Training Overview • The Trainers • Catherine Turner leads the training activities • Formal Business Training • Teaching • Lecturing • On-the job training • John Turner supports the training activities • Formal Business Training • Teaching • Lecturing • On-the job training • Work with us
Assertiveness At Work Your right to be yourself		For • Covers • Duration • Prior Experience • Variations
Basic Bookkeeping All you need to know to run a small business on St Helena		For • Covers • Duration • Prior Experience • Variations
Basic Business Skills Everything you need to know to run a small business on St Helena		For • Covers • Duration • Prior Experience • Variations
Building Customer-Centred Organisations It’s all about the customer
Building Winning Teams Together Everyone Achieves More		For • Covers • Duration • Prior Experience • Variations
Burgh House Training & Development News Information on recent events		Index: • Our courses are available to everyone ( August 2011 )
Coaching Skills You do it like this . . .		For • Covers • Duration • Prior Experience • Variations
Contact Burgh House Training & Development Many ways to get in touch with us		Email • About email • Telephone • Post • Communications Note • Physical Locations
Course Descriptions Available now, for you		About All Our Courses • Course Descriptions Index • Other Burgh House Training & Development services
Designing Effective Induction Programmes “Start as you mean to go on . . .”		For • Covers • Duration • Prior Experience • Variations
Documents Useful downloads of various types		Icon Index • Training Information • Training Course Catalogue ♦ • “How To...” guides • Selling your Skills ♦ • Choosing a legal form for your business ♦ • Prevention of Money Laundering and Terrorist Financing ♦ • Published Articles • How to win in business ♦ • Are There Leaders on St Helena? ♦ • Profiles • CV: Catherine Turner ♦ • CV: John Turner ♦ • Administration • Training Course Feedback Form ♦ • Fun Stuff • Assess your manager! ♦ • Becoming Customer Focused ♦
Effective Business Writing “Let’s be clear about this . . .”		For • Covers • Duration • Prior Experience • Variations
Effective Business Writing Overview “Let’s be clear about this . . .”
Effective Inter-personal Skills Getting the message across		For • Covers • Duration • Prior Experience • Variations
Effective Office Administration Pulling the Rabbit out of the Hat		For • Covers • Duration • Prior Experience • Variations
The Effective Receptionist “Hello; how can I help you?”		For • Covers • Duration • Prior Experience • Variations
Effective Stress Management Keeping it together		For • Covers • Duration • Prior Experience • Variations
Effective Time Management Time flies - but you can be the pilot		For • Covers • Duration • Prior Experience • Variations
Error Page The page you requested could not be found		On this site
Essential Customer Care Exceeding expectations		For • Covers • Duration • Prior Experience • Variations
Important Information Important legal, company and technical information, including Terms & Conditions for your use of this site		Website Use • Website ownership • Purpose of the website • Conditions of access • External Links • Privacy Policy and Data Protection • Disclaimers • Jurisdiction • Sharing & Social Bookmarking Links • Unsolicited Emails Policy • Establishment and Licence • Technical Information • Standards Conformance • Encoding • Usability • Browser Testing • Site Index • Error Page • Work In Progress • Fonts • Site Maintenance • Information for Webmasters • Linking • Copyright • Other Information • Company Name • Unrelated sites
Introduction Welcome to the website of Burgh House Training & Development
Just imagine… What can we do for you? Training solutions to meet your needs
Making Effective Presentations It’s the way you tell ‘em . . .
Management Skills Isn’t management just telling other people what to do?		For • Covers • Duration • Prior Experience • Variations
Managing Change Making a Difference		For • Covers • Duration • Prior Experience • Variations
Managing Conflict Strategy and tactics		For • Covers • Duration • Prior Experience • Variations
Managing Successful Projects A balancing act . . .		For • Covers • Duration • Prior Experience • Variations
Managing Yourself The key to success		For • Covers • Duration • Prior Experience • Variations
Masterclass Workshops Sharing experience
Motivating Effectively A spoonful of sugar…		For • Covers • Duration • Prior Experience • Variations
Negotiating Effectively Let’s make a deal . . .
News Archives Less recent events that may be of interest		Index: • A balancing act... ( November 2009 ) • The Prevention and Detection of Money Laundering ( October 2009 ) • New Courses ( October 2009 ) • ‘Managing Conflict’ ( August 2009 ) • Courses, Courses! ( July 2009 ) • St Helena Airport Consultation: Burgh House Votes ‘A’ ( June 2009 ) • ‘Effective Minute Taking’ and ‘Assertiveness At Work’ ( June 2009 ) • AVES Awards Ceremony ( April 2009 ) • Burgh House Training & Development Website ( April 2009 )
Personal Coaching for Business It’s not just for athletes…
Planning Effective Training & Development Getting & keeping the best		For • Covers • Duration • Prior Experience • Variations
The Prevention and Detection of Money Laundering “Doing your bit . . .”		For • Covers • Duration • Prior Experience • Variations
Recruitment & Selection Gain and retain		For • Covers • Duration • Prior Experience • Variations
Related Sites Links to useful related sites		About St Helena • Media • Voluntary • Island Life • Our other sites • Unrelated sites
Retailing Skills Putting the magic into shopping		For • Covers • Duration • Prior Experience • Variations
Service Descriptions A summary of and index to our training and development services		Service Descriptions Index • Other Burgh House Services
Supervisor Skills How to be an octopus		For • Covers • Duration • Prior Experience • Variations
Taking Effective Minutes Just a minute . . .		For • Covers • Duration • Prior Experience • Variations
Taking the lead Leadership Qualities		For • Covers • Duration • Prior Experience • Variations
Thinking, Planning & Decision Making Getting a head		For • Covers • Duration • Prior Experience • Variations
Training Programme Delivery What you need to know . . .
Training Programme Design Keeping your people up to date		Training Needs Analysis • Training Programme Design • Our Training Philosophy • Delivery
Writing Effective Announcements Making headlines		For • Covers • Duration • Prior Experience • Variations • Radio and other non-written media

Burgh House Training & Development welcomes all customers without distinction of any kind, such as sex, sexual orientation, race, colour, language, religion, political or other opinion, national or social origin, association with a national minority, property, age, disability, birth or other status.

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