Course Descriptions

Available now, for you

Course Descriptions: Available now, for you

Burgh House Limited is pleased to offer a variety of training courses that are already developed, and can be delivered for your staff either as-is or customised to your requirements. Whatever your training & development needs we're keen to help. Please contact us for a free and confidential initial discussion of your needs, with no obligation.

Go to: About All Our Courses • Course Descriptions Index • Other Burgh House Training & Development services

About All Our Courses

Local courses for local needs

Based on worldwide best practice in business and organisation, all our courses are not merely adapted for St. Helena they are designed for St. Helena. The content is set to suit the needs of people working on St. Helena even where they have no experience of working elsewhere in the world. Where we use examples from the wider world these are fully explained.

Certificates

We can provide a completion certificate for any course attended.

Handouts

Recycling symbol: we try to be environment-friendly

We provide attendees with all the course materials on a CD-ROM. This has:

All the presentation slides
‘Bonus Features’ - articles and other materials on subjects related to the course, for further study and research

We do not normally provide printed copies of the slides because of the natural resources required. Slides can be printed from the CD-ROM as required.

Course Descriptions Index

Click on the links to learn more about each of the 33 courses indexed below . . .

Go to: Assertiveness At Work • Basic Bookkeeping • Basic Business Skills • Building Customer-Centred Organisations • Building Winning Teams • Coaching Skills • Designing Effective Induction Programmes • Effective Business Writing • Effective Business Writing Overview • Effective Inter-personal Skills • Effective Office Administration • Effective Stress Management • Effective Time Management • Essential Customer Care • Making Effective Presentations • Management Skills • Managing Change • Managing Conflict • Managing Successful Projects • Managing Yourself • Masterclass Workshops • Motivating Effectively • Negotiating Effectively • Planning Effective Training & Development • Recruitment & Selection • Retailing Skills • Supervisor Skills • Taking Effective Minutes • Taking the lead • The Effective Receptionist • The Prevention and Detection of Money Laundering • Thinking, Planning & Decision Making • Writing Effective Announcements

	Assertiveness At Work Your right to be yourself		Basic Bookkeeping All you need to know to run a small business on St. Helena
	Basic Business Skills Everything you need to know to run a small business on St. Helena		Building Customer-Centred Organisations It’s all about the customer
	Building Winning Teams Together Everyone Achieves More		Coaching Skills You do it like this . . .
	Designing Effective Induction Programmes "Start as you mean to go on . . ."		Effective Business Writing "Let’s be clear about this . . ."
	Effective Business Writing Overview "Let’s be clear about this . . ."		Effective Inter-personal Skills Getting the message across
	Effective Office Administration Pulling the Rabbit out of the Hat		Effective Stress Management Keeping it together
	Effective Time Management Time flies - but you can be the pilot		Essential Customer Care Exceeding expectations
	Making Effective Presentations It’s the way you tell ‘em . . .		Management Skills Isn’t management just telling other people what to do?
	Managing Change Making a Difference		Managing Conflict Strategy and tactics
	Managing Successful Projects A balancing act . . .		Managing Yourself The key to success
	Masterclass Workshops Sharing experience		Motivating Effectively A spoonful of sugar ...
	Negotiating Effectively Let’s make a deal . . .		Planning Effective Training & Development Getting & keeping the best
	Recruitment & Selection Gain and retain		Retailing Skills Putting the magic into shopping
	Supervisor Skills How to be an octopus		Taking Effective Minutes Just a minute . . .
	Taking the lead Leadership Qualities		The Effective Receptionist "Hello; how can I help you?"
	The Prevention and Detection of Money Laundering "Doing your bit . . ."		Thinking, Planning & Decision Making Getting a head
	Writing Effective Announcements Making headlines

Please note that, unless indicated otherwise, the courses indexed here have already been developed and delivered on St. Helena. However, we are always happy to adapt courses to meet customers' specific requirements. Some suggestions we have already considered are shown with each course description and we are delighted to hear new ideas. Please contact us to discuss your requirements.

Other Burgh House Training & Development services

What we do: In brief, Burgh House Training & Development helps organisations, including government departments, private sector businesses and others, to design and deliver effective training & development programmes that improve staff performance and confidence in their work, including management training, business training and work-related personal development training and coaching. Please explore this website to learn more. If you have any questions or wish to discuss how we can help you please contact us.

Learn more about our other Burgh House Training & Development services on the Services page.

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