Management Skills

Isn’t management just telling other people what to do?

About this course

Some seek the role of manager, others have management responsibilities thrust upon them, but sadly one factor unites most managers - they were trained and became skilled in their trade or profession, and hence were promoted to manager, but nobody every taught them the skills of management.

This course helps those who manage people work more effectively with their staff, and thereby to get their staff to work more effectively with them.

For

• All new managers and all those with immediate prospects of promotion to management.

• Also useful as a refresher course for more seasoned managers.

Covers

Module 1: The Fundamentals of Management

• Management & Leadership

• What a manager does

• Powers and constraints

• Structures of an Organisation

• The Culture of Organisations

Module 2: The Essential Personal Skills of a Manager

• Management Ethics

• Management Behaviours (Time management; Finding and using resources; Leadership; Personal development)

• Thinking (Creative Thinking; Critical Thinking; Problem solving; decision making)

• Doing (Achieving your objectives; Planning; Dealing with risk)

Module 3: The Essential Inter-Personal Skills of a Manager

• Communication (What Communication is; Active Listening; Sending the targeted message; Perception and reality; Earning Respect)

• Teamwork (The essential elements of a team; How teams work together; Managing conflict; How to get the best from your team)

• Managing your boss; Reaching agreement; Managing Change; Motivation

Please note: This course is designed so that earlier modules can be taken without later modules (e.g. Module 1 can be taken without Modules 2 and 3) and subsequent modules can be taken some time later.  It is not advisable to take modules without their preceding ones.

Duration

• Module 1: 1 full day

• Module 2: 2 full days

• Module 3: 4 full-days

Prior Experience

• This course is designed for managers, i.e. those who have some influence over the organisation's policy and direction, and the motivation and reward of staff.

• Supervisors will find the course Supervisor Skills more relevant to their training needs.

Variations

• We can adapt the content for people at middle management, senior management or director/head of department levels of an organisation.

I'm interested.  What do I do now?

If you want to know more about how we could deliver this course, or any of our courses, for your business, department or other organisation please contact us for an initial discussion.  We will meet with you and discuss your requirements and how we would go about meeting them.  This initial meeting is free, and at the end we will write to you to explain how we can help you and what it would cost.  If you decide not to proceed you pay nothing; but we are confident that you will see the benefits of training with Burgh House Training & Development.

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Can't you just do it for me?

We can provide most of the activities we train on an Interim Manager basis; we do the work this time, and train your staff as we work using Personal Coaching for Business.  To learn more please see the Burgh House Limited website or just contact us.

Developing your skills, Burgh House Training & Development • Management Skills
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