Burgh House Training & Development News

Information on recent events

Here you can read news items related to Burgh House Training & Development.  Go here to read news from Burgh House Limited.  (Retired news items can be read on the ‘News Archives’ page.)

 We also provide updates on the twitter network.  (Please note that this is currently an experimental service and we may withdraw it without notice.)

Index:

• A balancing act . . . (November 2009)

• The Prevention and Detection of Money Laundering (October 2009)

• New Courses (October 2009)

• ‘Managing Conflict’ (August 2009)

• Courses, Courses! (July 2009)

• ‘Effective Minute Taking’ and ‘Assertiveness At Work’ (June 2009)

• Important notice for users of Internet Explorer™ version 8 (June 2009)

• AVES Awards Ceremony (April 2009)

• Burgh House Training & Development Website (April 2009)

A balancing act . . . (November 2009)

The client wants it now, but hasn't clearly defined what "it" is; there's very little budget and everyone's screaming at you.

If that's your experience of managing projects then this course is for you.  Please see the course description for details.

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The Prevention and Detection of Money Laundering (October 2009)

St. Helena has both a local need and international obligations to prevent and detect money laundering.  The 2008 Ordinance sets stiff penalties for anyone who fails to meet these obligations, even accidentally and through ignorance of their responsibilities.  This course explains all you need to know to protect yourself, and to do you bit in protecting St. Helena.

This course is for everyone on St. Helena who engages in any form of trade.  Please see the course description for details.

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New Courses (October 2009)

We continue to extend our range of courses.  Recently we have added ‘Effective Office Administration’ and ‘Designing Effective Induction Programmes’.

If there's a course you think we should be offering please contact us with your suggestions.

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‘Managing Conflict’ (August 2009)

Conflict is not only a normal part of life, it's a necessary one too.  If people didn't sometimes disagree there would be no progress.  Constructive conflict leads to a sharpening of ideas; destructive conflict can destroy teamwork and damage individuals.

This course helps those who manage groups of people, or work within those groups, to distinguish between constructive and destructive conflict, and to promote the former while dealing effectively with the latter.

Please click here to read more.

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Courses, Courses! (July 2009)

We have now indexed on this site all the courses we have available for immediate delivery (i.e. that have already been developed and delivered on St. Helena).  We plan to keep this index up-to-date so please check back regularly to find out what we can offer to meet your training & development needs.

All our courses are available for your business or other organisation.

To see the full list of courses please see our Course Descriptions page.

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‘Effective Minute Taking’ and ‘Assertiveness At Work’ (June 2009)

We have now introduced two new training courses for St. Helena: ‘Effective Minute Taking’ and ‘Assertiveness At Work’.  Details are in our updated Training Course Catalogue and both are available for your business or other organisation.

Associated with the course ‘Assertiveness At Work’ you can download a simple Assertiveness Quiz from our Burgh House Software website.

For a full list of the courses we can offer please see our Training Catalogue.

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Important notice for users of Internet Explorer™ version 8 (June 2009)

We have identified an issue with Microsoft™’s Internet Explorer™ version 8.  This notice may help you resolve any display problems you encounter with our (and other) websites.

We design websites according to the global HTML 4.01 standard, so they should display the same on any web browser.  However we have noticed cases where Internet Explorer™ version 8 does not display the page as instructed in the HTML (for example, ignoring an instruction to centre an object and instead left-justifying it).

We have found that setting ‘compatibility mode’ fixes the problem.  Select Tools, then Compatibility View Settings and then either add our website to the list or perhaps select the box at the bottom - ‘display all websites in compatibility view’ - which may help with other sites.

If anyone can provide us with more information on this issue please contact us.

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AVES Awards Ceremony (April 2009)

 Catherine Turner was invited to speak at AVES Awards Ceremony on 8^th April 2009.  This is a summary of what she told the assembled participants:

Catherine Turner speaking at the AVES Awards Ceremony, April 2009 (Photo: AVES)

Close your eyes and Just imagine . . . How would you feel if you went to the doctor with a problem and he or she said "I don't know about this - I never had any training.  But I'm sure I can figure it out eventually".

The world over we take people and train them to be Doctors, Architects, Engineers, Teachers, Mechanics, Electricians, Cooks or any of the many other trades and professions.

And when they become skilled and experienced in their chosen field we promote them to become administrators and managers.  But do we then give them training for their new role? Sadly, very often we do not.

Businesses and governments around the world promote people to senior roles and expect them to assimilate somehow the necessary skills; how to plan, write reports, motivate their teams, select and train good staff.

At Burgh House we believe this is not good enough. We believe everyone deserves the training they need to do their job, whatever it may be.

And not only should we offer them appropriate training when they start.

Professionals and tradespersons get regular training in the latest techniques and the latest tools.  At Burgh House we passionately believe managers, administrators and decision makers should have the same opportunity.  There is always something to learn; experiences to share, new things to do or a better way to do something.  The world changes and we need to change with it.

We thank AVES for giving us the opportunity to bring this training to some of the managers of St. Helena.

But if all that sounds terribly serious, let me tell you we have some fun too.  We have a strict confidentiality rule about what happens during our courses so I can't be too specific, but suffice to say that we've found a great way to get drivers to slow down when the go past Pilling School, and I still smile every time I hear one of our fowls laying an egg.

From a personal perspective, we have had a wonderful time training and have met some very special people.  To you all I say that Burgh House is proud to have had the privilege of working with you all.  I hope that your line managers and Heads of Department recognise those talents in you and have seen you develop as a result of your time with us.  For everyone else; if you think about it, maybe you too might benefit from investing the time you deserve to help you reach your full potential as a manager.

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Burgh House Training & Development Website (April 2009)

Burgh House Training & Development now has its own website.

Please look here for information on our training and development activities, papers on staff and personal development and news of available courses.

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