The Effective Receptionist

“Hello; how can I help you?”


The Effective Receptionist: “Hello; how can I help you?” [Burgh House Training & Development:The Effective Receptionist]

About this course

You only get one chance to make a first impression so the receptionist’s role is vital to the way a business or department is perceived.

This course is designed to assist anyone who is “the face” of their organisation, greeting clients, answering the telephone and handling cash. It ensures that they have the skills and techniques necessary to manage their role in an efficient and professional and above all customer-friendly manner.




Prior Experience



I’m interested. What do I do now?

If you want to know more about how we could deliver this course, or any of our courses, for your business, department or other organisation please contact us for an initial discussion. We will meet with you and discuss your requirements and how we would go about meeting them. This initial meeting is free, and at the end we will write to you to explain how we can help you and what it would cost. If you decide not to proceed you pay nothing; but we are confident that you will see the benefits of training with Burgh House Training & Development.

Can’t you just do it for me?

We can provide most of the activities we train on an Interim Manager basis; we do the work this time, and train your staff as we work using Personal Coaching for Business. To learn more please see the Burgh House Limited: Services [Burgh House Training & Development:The Effective Receptionist]Burgh House website or just contact us.

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