Essential Customer Care

Exceeding expectations

 

Essential Customer Care: Exceeding expectations [Burgh House Training & Development:Essential Customer Care]

About this course

We all have and deal with customers. Some of us deal with them directly and some indirectly but we all work for them. If you disagree you seriously need to attend this course!

This course helps everyone who works to understand who their customers are, what they want, how to supply it to them and what to do when things don’t work out as planned.

For

Covers

Duration

Prior Experience

Variations

Please note that this course has been designed but is still being developed. If you have ideas for its development please contact us with your requirements and suggestions.

 


I’m interested. What do I do now?

If you want to know more about how we could deliver this course, or any of our courses, for your business, department or other organisation please contact us for an initial discussion. We will meet with you and discuss your requirements and how we would go about meeting them. This initial meeting is free, and at the end we will write to you to explain how we can help you and what it would cost. If you decide not to proceed you pay nothing; but we are confident that you will see the benefits of training with Burgh House Training & Development.


Can’t you just do it for me?

We can provide most of the activities we train on an Interim Manager basis; we do the work this time, and train your staff as we work using Personal Coaching for Business. To learn more please see the Burgh House Limited: Services [Burgh House Training & Development:Essential Customer Care]Burgh House website or just contact us.

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Developing your skills, Burgh House Training & Development • Essential Customer Care
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