Assertiveness At Work

Your right to be yourself

About this course

Assertiveness is the ability to express one’s feelings and assert one’s rights while respecting the feelings and rights of others. Assertiveness comes naturally to some; for others it is a skill that can be learned. Being assertive (and not aggressive) can improve work performance, relationships and reduce stress.

This course will help those for whom assertiveness does not come naturally.

For

• Everyone in the organisation, be they manager, supervisor or staff, who needs to assert his or her self more effectively at work.

• Indeed it will benefit anyone who feels that they could be more assertive in any aspect of their lives.

Covers

• What assertiveness is

• Strong body language

• Assertive communication

• Dealing with conflict

• Developing a win/win mentality

Duration

• 2 full days

Prior Experience

• No prior business experience is assumed and the course is even suitable for school leavers.

Variations

• We can also deliver the content of this course on a 1:1 basis, using Personal Coaching.

I'm interested.  What do I do now?

If you want to know more about how we could deliver this course, or any of our courses, for your business, department or other organisation please contact us for an initial discussion.  We will meet with you and discuss your requirements and how we would go about meeting them.  This initial meeting is free, and at the end we will write to you to explain how we can help you and what it would cost.  If you decide not to proceed you pay nothing; but we are confident that you will see the benefits of training with Burgh House Training & Development.

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Can't you just do it for me?

We can provide most of the activities we train on an Interim Manager basis; we do the work this time, and train your staff as we work using Personal Coaching for Business.  To learn more please see the Burgh House Limited website or just contact us.

Developing your skills, Burgh House Training & Development • Assertiveness At Work
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