Effective Inter-personal Skills

Getting the message across

About this course

We all communicate with people, every day.  How effective is that communication? Do you always hear what the person is saying, and not what you think they are saying? Do others sometimes get the wrong message from you? Effective Inter-personal Skills is about closing these communications gaps.

This course helps those who communicate with others, in a work or work-related context, to do so more effectively.

For

• Everyone who needs to communicate with others in a work or work-related context.

Covers

• Understanding communication

• Communication styles

• Listening skills & questioning techniques

• Getting information across

• Giving SMART instructions

Duration

• 2 full days

Prior Experience

• Everyone who works with others can gain from this course.

Variations

• We can combine this course with others (e.g. Effective Business Writing and Making Effective Presentations to provide a comprehensive business communications course.

I'm interested.  What do I do now?

If you want to know more about how we could deliver this course, or any of our courses, for your business, department or other organisation please contact us for an initial discussion.  We will meet with you and discuss your requirements and how we would go about meeting them.  This initial meeting is free, and at the end we will write to you to explain how we can help you and what it would cost.  If you decide not to proceed you pay nothing; but we are confident that you will see the benefits of training with Burgh House Training & Development.

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Can't you just do it for me?

We can provide most of the activities we train on an Interim Manager basis; we do the work this time, and train your staff as we work using Personal Coaching for Business.  To learn more please see the Burgh House Limited website or just contact us.

Developing your skills, Burgh House Training & Development • Effective Inter-personal Skills
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